What is your order process and typical steps?
Typical flow: (1) inquiry with grade / volume / pack / destination; (2) Top sends proforma invoice plus FOB quote plus specs (Q/XXXX); (3) buyer confirms and pays deposit (or opens L/C); (4) Top produces / picks stock, runs QC plus assay plus sensory, issues COA; (5) shipment with full documents; (6) after-sales (traceability, re-test, complaint channel). For new buyers we may start with a sample order. Lead times follow the agreed schedule. Top keeps one point of contact so the buyer always knows the order status.
Relate Products
This article was published on 2026-09-22, and last updated on 2026-09-22. The article will be continuously updated.
