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How can I track my Sichuan pepper oil order?

You receive a tracking number by email/SMS as soon as the goods are dispatched, and a dedicated account manager keeps you updated through production milestones.

Tracking Channels

StageWhat you receive
ProductionWeekly status update with photos at key checkpoints
QC releaseCOA and batch record by email
DispatchCourier/air/sea waybill with tracking number
In transitReal-time link (DHL/FedEx/UPS/carrier portal)
DeliveryPOD (proof of delivery) on request
  • Express: track by waybill on the courier website or app
  • Sea: vessel name, voyage, ETD/ETA, container number via carrier or our forwarding agent
  • 24/7 WhatsApp/WeChat/email support for shipment queries
  • Any delay beyond 48 hours is proactively reported with a revised ETA

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This article was published on 2026-09-07, and last updated on 2026-09-07. The article will be continuously updated.