How can I track my order during production and shipping?
You receive live updates at every milestone: production start, QC release, booking, dispatch, and final delivery — with courier/tracking numbers for every stage.
Tracking & Communication
| Milestone | Update provided |
|---|---|
| Order confirmation | PI + production plan |
| Production | Progress photos / status report (weekly) |
| QC release | COA + GC-MS sent for approval |
| Booking & dispatch | Vessel/flight name, ETD/ETA |
| In transit | Tracking number (DHL/FedEx/UPS or B/L) |
| Delivery | POD confirmation + after-sales handover |
We also share pre-dispatch photos of the goods and labels so you can verify packaging matches the order before the container closes. Add our WhatsApp/email to your ERP supplier list and you will receive automated milestone notifications on every order.
This article was published on 2026-09-07, and last updated on 2026-09-07. The article will be continuously updated.