What is the ordering process?
The ordering process is streamlined for B2B buyers: inquiry → quotation → sample (optional) → order confirmation → production → QC → shipping → delivery. Most first orders complete within 2-4 weeks depending on quantity and destination.
Ordering Steps
| Step | What happens | Time |
|---|---|---|
| 1. Inquiry | Send quantity, grade, destination & spec | Same day response |
| 2. Quotation | PI with price, terms, lead time (valid 30 days) | 1 working day |
| 3. Sample (optional) | Free oil sample + COA/MSDS | 1-2 days to ship |
| 4. Order confirmation | Sign PI; pay 30% deposit (or full for small orders) | Within 1-3 days |
| 5. Production / QC | Distill/select batch; full QC + COA | 3-25 days |
| 6. Balance & shipping | Pay balance; we arrange freight & docs | 1-3 days |
| 7. Delivery | Track until door/port | Varies by route |
- Before ordering, confirm your application (food/cosmetic/fragrance/pharma) so we allocate the right grade and documents
- Provide your destination port and required certificates to speed up the quotation
- For first orders, payment by T/T or Alibaba Trade Assurance; after 2-3 orders we can discuss open credit terms
- Our sales engineer can help you choose grade and packaging for your specific product line
This article was published on 2026-09-07, and last updated on 2026-09-07. The article will be continuously updated.