FAQ – A natural plant extract manufacturer and OEM/ODM partner

Four-step process (report→verify→decide→resolve), 48-hour response, ~7-day settlement; COA-backed decisions.

Every batch ships with COA: identity, physical, microbial, heavy metals and full traceability.

ISO 9001 production; ISO 9235:2021, IFRA 51st, EU 1223/2009 and FDA 21 CFR §182.20 compliance documented.

100% Osmanthus fragrans Lour. fresh golden blossoms from China; single botanical origin with full batch traceability.

Fixed orchards + standardized distillation + per-batch pH/SG/microbial/GC-MS release; annual variation kept in spec.

Characteristic markers linalool, alpha-ionone and gamma-decalactone; batch GC-MS report and fingerprint available.

Clear, colorless to light golden liquid; pH 4.2–6.2; specific gravity 0.998–1.010 (20 °C); fully water miscible.

7-day claims window; COA-backed resolution with replacement, credit or refund; 48-hour response.

Perfume 1-10%, leave-on 0.1-0.5%, rinse-off 0.1-1%, aromatherapy 1-5%; start low, very potent.

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