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What is the MOQ and how does volume pricing work?
MOQ 5 L / 5 kg; tiered volume pricing down to the best rate at 500 L+; annual contracts can reserve season volume.
Is the preservative-free hydrosol safe from microbial contamination?
Safe by design: steam-sterilized, aseptic filled, low pH; every batch passes microbial release testing.
Which loading ports do you use and how is export clearance handled?
Ships from Shenzhen, Shanghai or Ningbo; full export clearance handled by us with inspection before loading.
Can I arrange an inspection or factory audit?
Pre-shipment inspection, factory and video audits supported; ISO 9001-based QC with full batch records.
Which Incoterms do you support for shipping?
FOB, CIF, CFR, EXW and DDP supported; FOB China default; delivered (DDP) available for smaller volumes.
What INCI name should appear on my cosmetic label?
INCI: Osmanthus Fragrans Flower Water; single botanical ingredient, CPNP-notifiable, clean label.
What is the difference between this hydrosol and osmanthus essential oil?
Hydrosol = gentle dilute water phase for toners/mists; essential oil = concentrated intense phase for fine fragrance.
What HS code applies and what should I know for import?
Typically HS 3301.90 (aqueous distillate) as aroma raw material, or cosmetics heading if finished goods; confirm with broker.
Is the hydrosol tested for heavy metals and pesticide residues?
Every batch tested for Pb/As/Hg/Cd and microbes; pesticide and phthalate screening available on request.