How can I track my order and check production progress?
A dedicated account manager keeps you informed at each milestone: production scheduling, batch QC photos, pre-shipment COA and dispatch confirmation, followed by the courier or freight tracking number the day after shipment.
Tracking Updates
| Stage | What you receive |
|---|---|
| Scheduling | Confirmed production window and plan |
| Production | Progress updates; batch photos on request |
| QC | COA and batch file before shipment |
| Dispatch | Tracking number within 24 h of shipment |
| In transit | Tracking link monitored until delivery confirmation |
- Weekly status reports for large or contract orders
- Photos/videos of batch, filling and packing available
- Claims or discrepancies are logged the same day (see after-sales policy)
Share your order number to receive the current production status immediately.
This article was published on 2026-09-07, and last updated on 2026-09-07. The article will be continuously updated.