What is the ordering process for this valerian root oil?
The ordering process is designed to be clear and fast, from first enquiry to delivery. Here is the 7-step flow we follow for every valerian oil order.
Ordering Process
| Step | What happens | Timeline |
|---|---|---|
| 1. Enquiry | You send product code TPS-HO-010, quantity, packaging and destination | — |
| 2. Quotation | We reply with FOB/CIF price, spec sheet and lead time | Within 24 h |
| 3. Sampling | Free sample (100 g) with COA + GC-MS for evaluation | Dispatch 2–3 days |
| 4. Confirmation | Sales contract / PI issued; quantity, spec, price and terms locked | Same day as confirmation |
| 5. Production | Batch scheduled; QC release (COA/GC-MS) within 5 working days | 10–20 days (stock) |
| 6. Shipping | Booking, documents and tracking issued | Per schedule |
| 7. Delivery | Arrival, customs support, POD confirmation | Per Incoterms |
What We Need From You
- Intended application (fragrance, aromatherapy, flavouring, personal care) — helps us recommend the grade
- Target specification (botanical line, extraction, markers) if you have one
- Quantity and packaging preference
- Destination port and required documents (certificates, allergen panels, origin)
Support Along the Way
- A single dedicated contact person throughout
- Video factory tours and remote batch inspection on request
- For repeat orders, we keep your specification and documentation on file for fast re-ordering
- Contract customers get priority capacity and a rolling delivery calendar
Send your first enquiry — we will have a quotation in your inbox within one business day.
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This article was published on 2026-09-07, and last updated on 2026-09-07. The article will be continuously updated.
