How can I track my order status after placing it?
You will receive proactive updates at every stage of your order. Here is how tracking works:
| Stage | What You Receive |
|---|---|
| Order confirmed | Proforma invoice with order number |
| Production | Weekly status updates (photo/video on request) |
| QC passed | Batch number + COA preview |
| Shipped | Tracking number (courier or B/L, vessel/container) |
Channels
- Email / WhatsApp — direct updates from your dedicated sales manager
- Monthly report — for contract customers, a summary of production, QC and shipping
- Online tracking — courier tracking link for express; container number for sea freight
Our sales team replies within 24 hours on any order-status question. For urgent production updates you can also reach our factory QC office directly.
Relate Products
This article was published on 2026-09-07, and last updated on 2026-09-07. The article will be continuously updated.
