FAQ Header

What is the ordering process for this sweet orange oil?

Ordering is simple and transparent — from first inquiry to shipment in six clear steps. Most first orders are placed within one to two weeks of the initial inquiry.

Ordering Process

StepWhat happens
1. InquiryTell us product, quantity, packaging, destination
2. QuotationPI with price, spec, delivery time within 1 working day
3. Sample (optional)Free sample dispatched in 1-3 working days
4. ConfirmationYou confirm the PI; we reserve the lot
5. PaymentDeposit/balance per agreed terms; production begins
6. ShipmentQuality re-check, packing, documents, dispatch & tracking
  • You can request a sample and quotation at the same time to save a round trip
  • All key details (spec, MOQ, packaging, Incoterms, lead time) are written on the PI
  • A dedicated sales contact supports you from inquiry to delivery
  • Post-order, we provide shipping updates and the final document set
  • Repeat orders are faster: we keep your spec, documents and terms on file

Relate Products

This article was published on 2026-09-07, and last updated on 2026-09-29. The article will be continuously updated.