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How can I track my order and shipment?

You receive a production schedule after deposit and a tracking number at dispatch; our sales team updates you at each milestone from production to delivery.

Tracking Milestones

StageWhat you receive
After depositProduction schedule + batch allocation
ProductionProgress photos on request
Pre-shipmentInspection report + COA
DispatchTracking number (courier / air / sea)
TransitStatus updates until delivery
  • Courier shipments: live tracking via DHL/FedEx/UPS link
  • Sea freight: B/L date, vessel name, ETA and container status
  • Any delay is communicated proactively with a revised schedule

Provide your order number or PI number and our team will give you the current status.

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This article was published on 2026-09-07, and last updated on 2026-09-07. The article will be continuously updated.