FAQ Header

How can I track my order?

You receive tracking information at every stage of the order:

StageTracking Info
ProductionPhotos and progress updates on request
QC releaseCOA and batch number shared
DispatchTracking number issued within 24 h of dispatch
In transitLive tracking link for courier / air / sea
DeliveryProof of delivery / arrival notice
We assign a dedicated sales contact who updates you by email or WhatsApp at each milestone. For sea freight we monitor the vessel schedule and notify you of any changes.

Keep your PO number ready — we can locate any order instantly and provide the latest status.

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This article was published on 2026-09-07, and last updated on 2026-09-07. The article will be continuously updated.