What is your after-sales policy for perilla leaf oil?
We provide 12-month after-sales support: technical consultation, formulation guidance, re-certification documents, and access to batch records — long after delivery.
After-Sales Support
| Service | Detail |
|---|---|
| Technical consultation | Usage rates, blending, dilution, stability questions |
| Document re-issue | COA, MSDS, CO duplicates when needed for customs/regulatory |
| Formulation guidance | Support for integrating the oil into your products |
| Batch records | Traceability to farm and production for audits |
| Follow-up stock | Priority allocation for repeat orders |
- Coverage: 12 months from delivery (storage-related quality issues handled on a case basis)
- We keep retained samples for 24 months for any re-verification
- Repeat customers get a dedicated account manager and preferred annual pricing
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This article was published on 2026-09-07, and last updated on 2026-09-07. The article will be continuously updated.
