How does the ordering process work for patchouli oil?
The ordering process is straightforward and documented at every step. From inquiry to delivery, you always know where your order stands. Below is the standard flow we use for patchouli oil orders.
Ordering Flow
| Step | What happens | Timeline |
|---|---|---|
| 1. Inquiry | You send quantity, grade, packing, destination port and certificates needed | Day 0 |
| 2. Quotation | Written FOB/CFR/CIF quote with lead time and validity | 1-2 working days |
| 3. Confirmation | Proforma invoice (PI) issued; order and payment terms confirmed | Same day as quote acceptance |
| 4. Payment | T/T deposit or L/C opened per agreement | Per payment terms |
| 5. Production | Batch produced, aged and QC-tested (GC-MS, physical-chemical) | 7-15 days typical |
| 6. Inspection | Pre-shipment sampling; COA, GC-MS and documents prepared | 2-3 days |
| 7. Dispatch | Shipping arranged; tracking and shipping documents sent | On schedule |
| 8. After-sales | Arrival support, documents re-issue, feedback loop | Ongoing |
What We Need From You
- Exact quantity (kg or drums) and grade
- Destination port and preferred Incoterm
- Certificates required (halal, kosher, organic, IFRA, others)
- Packing preference (drums, bottles, private label)
- Target delivery date and payment preference
Order Management
- Every order has a dedicated account manager and a written schedule
- Milestones (production start, QC release, dispatch) are reported proactively
- Changes are handled with a written revision so nothing is lost
- Repeat buyers get simplified reordering with saved specifications
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This article was published on 2026-09-07, and last updated on 2026-09-07. The article will be continuously updated.
