How can I track my order after it is placed?

Question

Accepted Answer

After order confirmation you receive a tracking plan with milestone updates: production start, QC release, shipment booking, loading and transit tracking. MilestoneWhat You ReceiveOrder confirmedPI, production schedule, account manager contactProductionProgress update and photos on requestQC releaseCOA and release confirmationShipmentB/L or AWB number and vessel/flight detailsTransitTracking link until delivery confirmationFor courier and air shipments we share the live tracking number; for ocean freight we monitor the vessel schedule and notify you of any change. Your account manager responds to status questions within one working day.Ask for a tracking update anytime with your order number — we will reply with the current milestone status.

Milestone	What You Receive
Order confirmed	PI, production schedule, account manager contact
Production	Progress update and photos on request
QC release	COA and release confirmation
Shipment	B/L or AWB number and vessel/flight details
Transit	Tracking link until delivery confirmation

How can I track my order after it is placed?

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