How does the ordering process work from inquiry to delivery?
The process is a transparent five-step flow: inquiry and quotation, sample evaluation, order confirmation and deposit, production and QC, then shipment with full documentation.
Ordering Steps
| Step | Action | Timeline |
|---|---|---|
| 1. Inquiry | Send quantity, spec, destination | Same day |
| 2. Quotation | Formal FOB/CIF quote + PI | Within 24 h |
| 3. Sample (optional) | Free sample + GC-MS evaluation | 2–7 days |
| 4. Order & deposit | PI signed, 30% T/T deposit | 1–3 days |
| 5. Production & QC | Distill, test, pack | 15–30 days |
| 6. Shipment | Docs + B/L, balance payment | Per transit |
| 7. After-sales | Tracking, QC follow-up | Ongoing |
Start step 1 today: tell us your quantity and destination, and you will have a formal quotation in 24 hours.
This article was published on 2026-09-07, and last updated on 2026-09-07. The article will be continuously updated.