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How does the ordering process work from inquiry to delivery?

The process is a transparent five-step flow: inquiry and quotation, sample evaluation, order confirmation and deposit, production and QC, then shipment with full documentation.

Ordering Steps

StepActionTimeline
1. InquirySend quantity, spec, destinationSame day
2. QuotationFormal FOB/CIF quote + PIWithin 24 h
3. Sample (optional)Free sample + GC-MS evaluation2–7 days
4. Order & depositPI signed, 30% T/T deposit1–3 days
5. Production & QCDistill, test, pack15–30 days
6. ShipmentDocs + B/L, balance paymentPer transit
7. After-salesTracking, QC follow-upOngoing
Your dedicated account manager stays with the order from quote to delivery, sending production photos, QC results and shipment updates at each milestone — so you always know exactly where your order stands.

Start step 1 today: tell us your quantity and destination, and you will have a formal quotation in 24 hours.

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This article was published on 2026-09-07, and last updated on 2026-09-07. The article will be continuously updated.