Can I track my order status and shipment?
Yes — you receive production milestones and shipment tracking: we send batch number and production photos at QC, COA in advance of shipment, and a courier/AWB/BL tracking number the moment goods leave our warehouse.
Tracking Points
| Stage | What you receive |
|---|---|
| Production start | Order confirmation with batch number |
| QC release | COA + GC-MS + production photos |
| Shipment | Tracking number (DHL/FedEx, AWB or BL) |
| In transit | Status updates per your preference |
| Arrival | Delivery confirmation and after-sales contact |
Share your preferred update frequency and we will set up the tracking cadence accordingly.
This article was published on 2026-09-07, and last updated on 2026-09-07. The article will be continuously updated.