FAQ Header

What documents do I need to provide for customization?

For customized orders (private label, custom packaging, or OEM), we need a few documents to start production.

Required Materials

Customization TypeWhat We Need
Private labelLogo file, brand name, label text
Custom packagingPackaging design / drawing, size spec
OEM formulationYour formula, target spec, or reference product
RegulatoryIngredient list, claims, and label legal text for your market

Optional But Helpful

  • Your market's labeling requirements (e.g., EU INCI, US FDA)
  • Target retail price and package size
  • Competitor reference samples

Process After You Send Documents

  1. Feasibility review within 1–2 working days
  2. Sample / mock-up production for approval
  3. Mass production after sign-off

All submitted formulas and designs are kept strictly confidential under NDA if required. Send us your files to begin the review.

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This article was published on 2026-09-07, and last updated on 2026-09-07. The article will be continuously updated.