A natural plant extract manufacturer and OEM/ODM partner
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How quickly do you respond to complaints or questions?

We respond to all inquiries and complaints within 24 hours on working days — most routine questions get an answer the same day.

Response Time Commitment

TypeResponse Time
General inquiry / quotationWithin 24 hours
Technical / formulation questionWithin 24–48 hours
Complaint / quality issueFirst response within 24 hours
Claim resolutionDecision within 5 working days

How to Reach Us

  • Email / WhatsApp / online chat — all channels are monitored daily
  • Include order or batch number for faster handling
  • Photos for quality issues speed up resolution

We are a small dedicated team — every message is read by a real person, not a bot. Try us and you will get a fast, human reply.

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This article was published on 2026-09-07, and last updated on 2026-09-07. The article will be continuously updated.

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Guilin Four Seasons Sunshine

sales@essentialoilsfactory.com
86 13367530509

Founded in 2006, Guilin Four Seasons Sunshine F&F Co., Ltd. is a natural plant extract manufacturer and OEM/ODM partner in Guilin, China, combining proprietary Living-Fragrance physical extraction with supercritical fluid extraction to deliver pure, traceable botanical ingredients to global food, flavor, fragrance and personal care brands.

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