A natural plant extract manufacturer and OEM/ODM partner
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What is your after-sales and warranty policy?

We stand behind every batch with a clear, buyer-friendly after-sales policy.

Our After-Sales Guarantees

IssueOur Response
Quality not matching COAFree replacement or refund
Wrong product shippedImmediate correction at our cost
Quantity shortageCompensation or re-shipment
Transit damageClaim support with photos + B/L evidence

Claim Process

  1. Notify us within 7 days of receipt with photos
  2. Provide batch number from the package
  3. We verify with our QC records
  4. Replacement / refund decided within 5 working days

Long-Term Support

  • Batch records kept for 12 months for traceability
  • Formulation advice for your application
  • Priority supply for repeat customers

Your satisfaction is our standard. Any issue is handled fairly and quickly.

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This article was published on 2026-09-07, and last updated on 2026-09-07. The article will be continuously updated.

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Guilin Four Seasons Sunshine

sales@essentialoilsfactory.com
86 13367530509

Founded in 2006, Guilin Four Seasons Sunshine F&F Co., Ltd. is a natural plant extract manufacturer and OEM/ODM partner in Guilin, China, combining proprietary Living-Fragrance physical extraction with supercritical fluid extraction to deliver pure, traceable botanical ingredients to global food, flavor, fragrance and personal care brands.

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