What is the ordering process from inquiry to delivery?
The ordering process is simple: inquiry → quotation → sample approval → proforma invoice → deposit → production → quality control → shipping → documents → after-sales, typically 10 steps with clear milestones.
Ordering Steps
| Step | Action | Timeline |
|---|---|---|
| 1 | Send inquiry (product, qty, destination) | Day 0 |
| 2 | Quotation with FOB/CIF/DDP options | 24h |
| 3 | Sample approval (free sample) | 3–7 days transit |
| 4 | Proforma invoice issued | Day of confirmation |
| 5 | Deposit (30% T/T) | 1–3 days |
| 6 | Production / allocation | 15–30 days |
| 7 | QC + COA + GC-MS release | Before shipping |
| 8 | Shipping + documents (B/L, CO, etc.) | 3–40 days transit |
| 9 | Balance payment against documents | On shipment |
| 10 | After-sales support & reorders | Ongoing |
Start with your inquiry today and we will issue the quotation and sample the same week.
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This article was published on 2026-09-07, and last updated on 2026-09-07. The article will be continuously updated.
