FAQ Header

What is the ordering process for this eucalyptus leaf oil?

Ordering is straightforward and fully transparent. From inquiry to delivery the process takes roughly 1-2 weeks for production plus shipping time, and every step is confirmed in writing.

Ordering Steps

StepWhat happensTime
1. InquirySend your volume, grade (industrial/food/OEM), destinationDay 0
2. QuotationWritten quote with price, spec, packaging, terms, validity1-2 days
3. Sample (optional)Sample + COA/GC-MS sent for approval1-2 days dispatch
4. Order confirmationPI (proforma invoice) issued; terms agreedOn confirmation
5. PaymentDeposit or full payment per agreed termsPer terms
6. ProductionBatch produced, QC tested, COA issued5-10 working days
7. ShippingExport docs prepared; shipment arranged1-3 days
8. DeliveryTracking shared; arrival per chosen IncotermDepends on mode
  • A dedicated sales contact handles your order from inquiry to delivery
  • Changes (volume, spec, packaging) can be made up to the production start; confirm in writing
  • For repeat orders, your approved specification and packaging profile are stored for fast re-ordering
  • All communication is documented; you receive the PI, COA and shipping documents by email
  • We speak English and Chinese; documents in other languages on request

Relate Products

This article was published on 2026-09-07, and last updated on 2026-09-07. The article will be continuously updated.