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What aromatic compounds are in the rose hydrosol (GC-MS profile)?
2-Phenylethanol dominant, plus citronellol and geraniol — authentic rose distillate markers.
What does the rose hydrosol look like at room temperature?
Clear to pale pink transparent liquid; pH 4.0–5.8; SG 1.000–1.015; water-miscible.
What is your after-sales service and claim policy?
Technical support, documentation and a 24 h-response claim process with replacement/refund.
How is the hydrosol used in formulations — is it water soluble?
Fully water soluble; replaces all or part of the water phase in toners, masks, mists and alcohol-free perfumery.
How does this hydrosol differ from synthetic osmanthus-scented water?
Real distillate with natural actives and layered scent; synthetic water is fragrance + water with chemical additives.
Can you handle urgent or rush orders?
Rush channel available: samples 24–48 h, small bulk 3–5 days; air freight used when ocean cannot meet the date.
Can you support third-party laboratory testing?
SGS/Intertek independent testing: heavy metals, pesticides, microbiology, GC-MS and IFRA allergens.
Is the hydrosol sensitive to temperature — how do you handle winter transit?
Freezing is the main risk — thermal insulation, freeze indicators and careful stowage for winter/hot routes.
What are the recommended storage and transport conditions?
Cool (<25 °C), dark, sealed; protect from freezing and heat; general cargo with dry-container stowage.