FAQ Header
Do you accept third-party testing or inspection?
Independent labs and agencies welcome for sampling, testing, verification and pre-shipment inspection.
Is the hydrosol at risk of freezing during winter transit?
Water-based product can freeze in sub-zero transit; insulated handling and thaw-check guidance provided.
What storage and transport conditions does the hydrosol require?
Keep sealed, 5–25 °C, away from light; avoid freezing; inspect damaged containers before use.
What does the gardenia hydrosol smell like?
Lush creamy white floral with green leafy undertones and soft coconut-like sweetness.
What shipping methods do you offer for international orders?
Express, air and ocean freight options matched to order size, urgency and destination.
What is the shelf life and how should the hydrosol be stored?
24-month shelf life; store sealed, cool and away from light; hygienic handling required.
What is your sample policy for gardenia hydrosol?
Current-batch samples with COA for aroma, pH, miscibility and stability evaluation before ordering.
How should I evaluate the sample and test stability in my formula?
Four-step evaluation guide: organoleptic, physical, formula screening and accelerated stability.
Are samples free and how are they delivered?
Samples are free; courier cost covered by buyer on first request, credited/shared on bulk orders.