A natural plant extract manufacturer and OEM/ODM partner
FAQ Header
What is the production lead time for bulk orders?
Standard bulk 7–15 working days; OEM with custom pack 15–25 days; book peak season early.
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What is your monthly production capacity for hydrosol?
Seasonal capacity driven by fresh-flower harvest; early volume booking secures supply.
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What factors influence the price of gardenia hydrosol?
Flower supply, volume, packaging, season and freight are the main cost drivers.
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What is the pH value and is it suitable for sensitive skin?
Natural pH 4.0–6.0 matches the acid mantle; suited to sensitive, redness-prone and dry skin.
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What payment terms do you accept?
30% T/T deposit with balance against documents; L/C at sight available for bulk repeat orders.
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What packaging specifications are available for export?
PET/aluminum bottles, bulk drums or IBC; custom closures, labels and carton packing for export.
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Do you offer organic certification or clean-beauty documentation?
Clean-beauty ready (single natural ingredient); organic claims require farm-level conversion planning.
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How can I track my order after placing it?
Milestone updates from production to delivery plus live tracking numbers and a dedicated coordinator.
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What is the ordering process from inquiry to delivery?
Six-step process: inquiry, quotation, sample approval, PI/payment, production, shipping with a dedicated coordinator.
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