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How much do samples cost and how are they delivered?
Free product, freight collect; courier 3–7 days; docs included; freight refundable with bulk order.
What is the production lead time for bulk orders?
10–25 working days standard; 3–7 days for stock sizes; custom private-label up to 25 days.
What is your production capacity for rose hydrosol?
Season-driven steam distillation; supports 5 L MOQ to full container loads; book peak season 4–6 weeks ahead.
What factors influence the price of rose hydrosol?
Seasonal yield, rose variety, grade, packaging, volume and certifications drive price.
What is the pH value and is it suitable for all skin types?
pH 4.0–5.8 matches the skin mantle; safe for all skin types including sensitive and mature.
What are your payment terms?
30/70 T/T standard; samples prepaid; LC and credit terms for established buyers.
What are the standard packaging specifications?
PET/aluminum/HDPE/IBC from 30 mL to 1000 L; tamper-evident seals and custom options.
Is rose hydrosol organic certified and suitable for clean-beauty claims?
Natural and additive-free for clean-beauty claims; not currently certified organic — stated honestly.
How can I track my order?
Tracking from production photos to live courier/vessel tracking; dedicated contact updates.