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What is the order process and timeline?
Quote → sample → PI/deposit → production → shipping → delivery; 4–8 weeks typical.
Do you offer OEM / private label for rose hydrosol?
Full OEM/ODM: bulk, private label from 500 pcs, custom bottles, labels and documentation.
Do you support complete OEM product formulation?
Turn-key OEM: formula development, production, packaging and compliance documents.
Is the rose hydrosol truly natural and additive-free?
100% natural steam-distilled rose water; no preservatives, alcohol, fragrance or dilution.
What is the MOQ and how does volume pricing work?
MOQ 5 L; volume tiers unlock automatically; private label from 500 pcs.
How is microbial safety maintained without preservatives?
Sterile distillation, sealed filling, low pH and per-batch microbial QC; refrigeration optional.
Which loading ports do you ship from and how is export clearance handled?
Loading from Shanghai/Ningbo/Qingdao/Shenzhen; full export clearance handled by us.
How do you handle inspection and quality control?
Full QC from flower intake to pre-shipment; third-party inspection (SGS/BV/Intertek) supported.
Which Incoterms and freight options do you support?
EXW/FOB/CFR/CIF/DAP/DDP; courier, air, sea and rail with tracking.