Can I arrange an inspection or factory audit?
Pre-shipment inspection, factory and video audits supported; ISO 9001-based QC with full batch records.
Which Incoterms do you support for shipping?
FOB, CIF, CFR, EXW and DDP supported; FOB China default; delivered (DDP) available for smaller volumes.
What INCI name should appear on my cosmetic label?
INCI: Osmanthus Fragrans Flower Water; single botanical ingredient, CPNP-notifiable, clean label.
What is the difference between this hydrosol and osmanthus essential oil?
Hydrosol = gentle dilute water phase for toners/mists; essential oil = concentrated intense phase for fine fragrance.
What HS code applies and what should I know for import?
Typically HS 3301.90 (aqueous distillate) as aroma raw material, or cosmetics heading if finished goods; confirm with broker.
Is the hydrosol tested for heavy metals and pesticide residues?
Every batch tested for Pb/As/Hg/Cd and microbes; pesticide and phthalate screening available on request.
When is the osmanthus harvest season and how does it affect availability?
Single autumn bloom (Sep–Nov), a few weeks long; annual volume fixed by the season — lock volume before bloom.
What are the FOB price tiers for bulk orders?
Volume-tiered FOB China pricing; quotes depend on volume, pack size, destination and flower supply.
Is the osmanthus hydrosol suitable for the US market (FDA / MoCRA)?
Aligns with FDA 21 CFR §182.20 natural extract use; supports US cosmetic labeling and MoCRA registration.