Do you offer free samples for evaluation?
Free 50–100 mL samples worldwide; freight collect or prepaid; COA and spec included with every sample.
How should I evaluate the sample, and do you support stability testing?
Check aroma, pH, solubility and skin feel; stability support covers heat/cold/freeze-thaw and challenge testing.
What are the sample charges and how are samples delivered?
Sample and packing free; courier (DHL/FedEx/UPS) freight collect or prepaid on your account; 3–7 days worldwide.
What is the production lead time for bulk orders?
Standard bulk 10–20 working days; OEM with custom pack 15–25 days; book peak season early.
What is your production capacity for osmanthus hydrosol?
Season-driven steam distillation; supports 5 L MOQ to full container loads; book peak season 4–6 weeks ahead.
What factors influence the price of osmanthus hydrosol?
Driven by hand-picked seasonal flower cost, packaging, volume and certificates; transparent breakdown on request.
What is the pH value and is it suitable for sensitive skin?
Mildly acidic pH 4.2–6.2, close to skin pH; gentle for toners and mists; patch-test recommended for sensitive skin.
What are your payment terms?
Standard 30% T/T deposit + 70% against docs; L/C and open account available for large or repeat orders.
What are the standard packaging specifications?
Food-grade PET/HDPE from 100 mL retail to 25 L bulk; aseptic filling, batch-coded, carton-packed.