What certifications does your factory hold?
ISO 9001 factory with GMP practices; batch COA and GC-MS reports.
What extraction method is used to produce the gardenia flower wax?
Solvent extraction of fresh blossoms preserves the full gardenia aroma profile.
What should I do if I receive damaged goods?
Photos + batch number within 7 days; replacement or credit arranged.
What documents do I need to provide for customization?
Logo, packaging design, formula and regulatory text needed to start custom work.
Can you customize the packaging of the gardenia flower wax?
Packaging customized from 10 g retail tins to 25 kg bulk cartons.
How quickly do you respond to complaints or questions?
First response within 24 hours on working days; claims decided in 5 days.
How does gardenia flower wax compare with other flower waxes?
Richer and creamier than rose/jasmine; distinct white-floral signature.
What certifications and documents do you provide for this product?
COA, GC-MS report, MSDS, allergen declaration, and origin certificate included.
Can you produce the wax with our brand logo?
Your logo printed on labels, tins, jars and cartons with mock-up approval.