FAQ Header
What are your standard payment terms — T/T, L/C, or others?
Standard 30% T/T deposit with 70% against B/L copy; L/C at sight for larger orders; PayPal for samples.
Is your gardenia oil certified organic, and what natural-origin proof do you provide?
100% natural and non-GMO; certified organic grade available on request from dedicated organic fields with 60–90 day lead time.
What is the ordering process from inquiry to delivery?
10-step process: inquiry → quote → sample → PI → deposit → production → QC → shipping → payment → after-sales.
How can I track my order after shipment?
Real-time tracking: courier/airway/BL numbers within 24h of dispatch plus proactive milestone updates.
Do you offer OEM formulation and private-label packaging for this oil?
Full OEM/ODM and private label: custom packaging from 1kg, formulation from 5kg, IP-assigned, NDA available.
Can I make ‘natural’ or ‘pure’ claims for products using this oil?
Supports 100% natural, pure/undiluted, non-GMO, vegan claims with COA, GC-MS and natural-origin statement.
Is your gardenia essential oil 100% natural and undiluted, with no added carriers or synthetics?
100% pure, natural, undiluted steam-distilled gardenia blossom oil — no carriers, synthetics or diluents.
What is your minimum order quantity (MOQ) for this oil?
MOQ 100g for stock grades; 1kg for private label; 5kg for OEM; seasonal allocation for CO2 grade.
What are the main applications of gardenia essential oil in industry?
Fine perfumery, aromatherapy, cosmetics/personal care, home fragrance and food-grade flavoring use; anxiolytic and antibacterial research support wellness claims.