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What packaging materials and sizes are available?
Because red date concrete is a water-based, food-grade, sugar/acid-sensitive concentrate (it can ferment/mould or darken on exposure), packaging favors food-grade, sealed, light-protected, low-oxygen formats: sealed pouches (100-500 g) for premium lots, food-grade drums (1 kg, 5 kg, 25 kg). We pack sealed, labelled, and (for long storage) with oxygen absorbers / aseptic.Keep away from heat and light; refrigeration recommended for long storage. Damaged-pack claims are handled per the Incoterms and our complaint process.Because it is acidic/sugary, packs must be food-compatible (e.g., HDPE / lined).
Is this red date concrete organic or wildcrafted?
Jujube is a cultivated orchard crop (wildcrafted does not apply). Organic certification (EU 2018/848, NOP / USDA, or equivalent) can be arranged for dedicated lots from certified-organic jujube orchards, subject to segregated handling and lead-time / premium.Conventional (non-organic) lots are the default. Top can issue a non-GMO declaration; the COA states whether a lot is organic-certified or conventional.For organic red date concrete, the fruit sourcing and aqueous extraction must be under organic control — tell Top early so we reserve a certified run.
What is your order process and typical steps?
Typical flow:Inquiry with grade / volume / pack / destinationTop sends proforma invoice plus FOB quote plus specs (Q/XXXX)Buyer confirms and pays deposit (or opens L/C)Top produces / picks stock, runs QC plus assay (Brix / sugar / cAMP / patulin) plus sensory, issues COAShipment with full documentsAfter-sales (traceability, re-test, complaint channel).For new buyers we may start with a sample order. Lead times follow the agreed schedule.Top keeps one point of contact so the buyer always knows the order status.
Is there a national or ISO standard for red date concrete?
There is no single GB/T or QB/T product standard for red date concrete (std.samr.gov.cn has no entry) and no dedicated ISO (international none for jujube extract/concrete). Top builds the spec on: GB 17325-2015 (National Food Safety Standard — Concentrates for food industry, the concentrate-form framework), the enterprise standard Q/XXXX (Brix / total sugar / total acid / polysaccharides + patulin), and the medicine-food dual-use status (ChP 2020 Vol I Da-zao, cAMP assay reference). Must-TestGB 2761-2017 patulin limit (jujube is prone to moulding) verified by GB 5009.185. BackgroundGB/T 31121-2014 (fruit-veg juice). MethodsGB 5009.8 (sugars), GB/T 14454.2-2008.EP/USP jujube monograph is a reference....
What is your minimum order quantity (MOQ)?
MOQ1 kg (samples 5-10 g available).Because red date concrete is a processed food extract (not an endangered-species material, and not CITES), trial quantities are supported. Standard Commercial Packs1 kg (sealed pouch / drum), 5 kg and 25 kg food-grade drums.Recurring / contract volumes get priority allocation. If you need below 1 kg for lab evaluation, contact Top — we may supply a paid micro-sample.MOQ and pack options are confirmed on the quotation.
Can we set up a long-term supply agreement (LTA)?
Yes. For steady volume, Top recommends an LTA / annual framework that reserves extraction+concentration slots and jujube-fruit sourcing ahead (ideally before the harvest season), stabilizes price (with a review mechanism to manage the weather/crop-sensitive jujube market) and prioritizes your allocation.The LTA specifies grade (Q/XXXX or your spec), pack size, volume bands, lead time, quality agreement and complaint handling. Buyers under an LTA get buffer-stock priority and a dedicated contact.Because red date concrete is seasonal and crop-sensitive, an LTA is the most reliable way to secure consistent supply and predictable cost — contact Top with your annual forecast.
What is the lead time from order to delivery?
Lead TimeBuffer-stock standard grade 3-7 days to dispatch; fresh extraction 10-20 days (fruit sourcing plus extraction plus concentration plus QC including patulin plus documentation).After dispatch, transit depends on incoterm (FOB Shanghai, sea to EU/US about 25-40 days; air 3-7 days). Top gives a firm dispatch date on the proforma and keeps the buyer updated.Because jujube is seasonal and crop-sensitive, order ahead — especially before the harvest season — to lock price and availability.
What defines the composition of red date concrete?
It is an aqueous fruit concentrate whose identity markers are total sugar (glucose/fructose, by GB 5009.8), soluble solids (Brix), total acid, polysaccharides, and cyclic adenosine monophosphate (cAMP) — the characteristic sweet, date-like, nourishing profile. Top fingerprints total sugar + Brix + cAMP/polysaccharide as authenticity/quality markers (adulteration with sugar-water or other fruit concentrate is screened by the sugar/acid ratio and the cAMP/polysaccharide HPLC or assay).The concentrate also contains fruit solids and colour pigments. Each COA reports soluble solids, total sugar, total acid and cAMP/polysaccharides; the identity is the natural jujube fruit concentrate spectrum, not a single volatile oil.
Which Incoterms do you support?
Top commonly trades on FOB (Shanghai / Qingdao), CIF / CFR, EXW, and DAP / DDP by agreement. FOB is default for most B2B buyers (you arrange main freight and insurance).For buyers wanting simplicity we can quote CIF/CFR (we arrange freight) or DAP/DDP (delivered to your door with duties handled). The chosen Incoterm is stated on the proforma and affects who books freight and where risk transfers.Tell Top your preference and we will align documentation.