What export documentation do you provide?
Invoice, packing list, B/L, COA, MSDS, CO (GSP/Form A), Halal/Kosher, phyto/health, insurance, non-DG; language per destination.
Is this cinnamon bark oil REACH and EU CLP compliant for export to Europe?
REACH registration status + SVHC screening, CLP SDS (Acute Tox 3, Skin Irrit 2, Eye Irrit 2, Skin Sens 1A); EU SDS & SVHC declaration per shipment.
What packaging options are available?
Amber glass 5-500mL, aluminum 100g-1kg, drums 5-180kg; custom labels/logo/caps/QR; food-safe seals; MOQ 1,000 pcs custom.
How is cinnamon bark oil used in cosmetics and personal care?
Soap 0.5-1.5%, lip balm 0.1-0.3%, body oil ≤0.5-1%, rinse-off ≤1%; IFRA limits, 6 EU allergens, color stability testing.
How do you handle quality complaints?
5-step complaint process (register→investigate→verdict→resolve→prevent), 2-5 day verdict, retained samples 36 months, replacement/credit options.
How does cinnamon bark oil compare with cinnamon leaf oil and Ceylon cinnamon oil?
Cassia bark: aldehyde 70-88%, hot-sweet, low cost; Ceylon: ~50-75%, delicate, 2-4x price, high coumarin; leaf: eugenol 70-90%, clove-like, cheapest.
Do you provide a Certificate of Analysis (COA) for every batch?
Full COA per batch: appearance, odor, density, RI, rotation, acid value, carbonyl ≥80%, trans-cinnamaldehyde ≥74%, coumarin, heavy metals, microbiology; GC-MS summary included.
Which botanical species does this cinnamon bark oil come from, and where is it grown?
Cinnamomum cassia (L.) J. Presl (syn. C. aromaticum Nees), Lauraceae, dried bark & twigs; Guangxi/Guangdong China ('Xijiang Gui','Dongxing Gui'); the world's warmest spice oil, TPS-RO-008, CAS 8007-80-5.
What does cinnamon bark oil blend well with?
Pairs with orange, mandarin, clove, nutmeg, ginger, vanilla, benzoin, patchouli, sandalwood, rose; ratio 1:3-10 partners; holiday trio 1:4:1.