FAQ Header
How do you ensure consistency between batches?
Full QC per batch: melting point, color, aroma, moisture and GC-MS vs osmanthus reference.
What does the osmanthus flower wax look like at room temperature?
Soft solid, light yellow to golden yellow, with intense sweet osmanthus fragrance.
What is your after-sales policy?
7-day quality claims window; 48-hour investigation; replacement, refund or credit.
Do you offer volume-based tiered pricing?
Tiered pricing from sample to bulk; sample cost credited toward first bulk order.
Can neroli flower wax be used in scented candles?
3–6% in candle wax; melt at 60–65 °C; pairs with soy, beeswax and coconut wax.
What is the recommended usage rate of neroli flower wax in perfumery?
1–10% typical; solid perfume 10–20%; fresh, bright — pairs with citrus and white florals.
Can you handle urgent orders?
Stock in 3–5 days, express production 7–15 days, air freight 3–7 days to destination.
Do you accept third-party inspection?
SGS, BV, Intertek welcome; pre-production, during-production and pre-shipment options.
Do you use temperature-controlled transport for neroli flower wax?
Room-temperature stable; insulated packaging for hot-climate routes on request.