FAQ Header
How is the wax transported without melting in summer?
Melts at 50–63 °C; insulated packing available for hot routes and summer.
Do you provide technical support for my formulations?
Free technical guidance on usage rates, blending and troubleshooting.
How do you ensure stable supply during the peak season?
Stock buffers and grower contracts ensure year-round stable supply.
Is gardenia flower wax suitable for cosmetics and skincare?
Emollient and thickener for balms, butters, creams; 2–10% typical use.
Are there solvent residues in the flower wax? Is it safe?
Solvent is vacuum-removed; residues are batch-tested and COA-reported.
In what materials is the gardenia flower wax soluble?
Soluble in ethanol and fixed oils; insoluble in water and glycerin.
What shipping methods do you offer?
Express, air, sea and rail options with full export documents arranged.
What is the shelf life and how should I store the wax?
24-month shelf life from production date under proper storage below 25 °C.
How long does it take to receive a sample?
Dispatched in 1–2 days; delivery to Europe/US in 3–6 days via express.