FAQ – A natural plant extract manufacturer and OEM/ODM partner

Is this lemongrass oil compliant with US FDA requirements?

GRAS for food under 21 CFR 182.20 and for feed under 582.20; FEMA 2624/2625/2626; FDA UNII 5BIA40E9ED; CAS 8007-02-1.

The standard grade is produced by steam distillation; premium lines use SFME microwave or SFE-CO2 extraction, and rectification can raise citral content from 65% to 75-85%.

What export documentation is provided with this lemongrass oil?

Invoice, packing list, B/L/AWB, CO, COA+GC-MS, MSDS, origin declaration standard; FEMA/IFRA/allergen/FORM E/quarantine/Halal/Organic optional.

Does this lemongrass oil comply with EU REACH and fragrance rules?

REACH supported (importer/OR registration >1 t/yr); CLP H315/H319/H335; all six EU 2023/1545 allergens triggered; food flavouring OK per (EC) 1334/2008.

What custom packaging options are available for this lemongrass oil?

100g-25kg bottles, 25-180kg drums, private label, custom caps, multi-language labels, retail kits, bulk-to-your-container, batch QR; +7-15 days.

How is this lemongrass oil used in cosmetics and personal care?

Fresh citrus note for soap, body wash, lotion, deodorant and sprays at 0.1-1%; IFRA 51st caps body lotion at 0.25% and deodorant spray at 0.05%.

What is the complaint-handling process if something is wrong with my lemongrass oil?

5-step process: report → 24h acknowledgement → 3-5 day retained-sample re-test → root cause → replacement/refund/credit; 24-month retained samples.

How does this lemongrass oil compare with lemon oil, citronella oil and litsea cubeba oil?

Sharp non-phototoxic citral oil vs lemon (sweeter, phototoxic), citronella (citronellal, repellent only) and litsea cubeba (higher citral, cheaper per unit).

Do you issue a Certificate of Analysis (COA) for every batch?

Every batch ships with COA + GC-MS covering density, RI, rotation, citral ≥75%, myrcene <20%, acid value, and food-grade heavy metals/microbiology.

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