FAQ – A natural plant extract manufacturer and OEM/ODM partner

What does this cinnamon bark oil look like — appearance, color, and consistency at room temperature?

Clear mobile liquid; pale yellow to dark yellow-brown; thin-to-slightly viscous; optical rotation -2° to +1°; spec density 1.010-1.030 / RI 1.572-1.585, tighten to GB/ChP intervals for food/pharma.

What is your after-sales service policy?

Tech support, doc re-issue (3+ yrs archive), batch verification, compliance & market advice, priority supply, satisfaction review after each order.

What usage rates are recommended for this lemongrass oil?

Fragrance 0.5-3%, lotion 0.1-0.5%, soap 0.3-1%, candles 2-5%, room spray 0.5-2%, repellent up to 5-10%; IFRA caps apply per product class.

How is this lemongrass oil transported and stored during shipment?

Shipped as UN 1760 Class 8 PG III dangerous liquid (IMDG/ADR/IATA); UN packaging + Class 8 marks; sea freight is routine, air freight regulated.

What is the shelf life of this lemongrass oil, and how should it be stored?

36 months unopened; cool, dark, tightly sealed; use within 18 months after opening; nitrogen blanketing for drums protects the citral.

How soluble is this lemongrass oil in different media?

Insoluble in water; 1 vol in 3 vol 70% ethanol (ISO 3217) or 1:2 (East Indian); fully miscible with fixed oils; aqueous products need a solubiliser.

How is this lemongrass oil shipped, and what logistics options are there?

Courier 3-7 days, air 5-10 days, sea LCL 20-40 days, FCL 25-45 days, rail 20-30 days; UN 1760 DG packing on all modes.

Is the supply of this lemongrass oil seasonal?

Year-round supply via 3-4 cuts per year and three origin regions; mature-leaf cuts give the best citral; rainy season can temporarily reduce yields.

How is this lemongrass oil used in scented candles and home fragrance?

Non-phototoxic, strong hot-throw: 2-5% in candles, 3-10% reed diffuser concentrate; add at the cool-down stage to protect the citral.

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