What certifications does your factory hold?
ISO 9001, ISO 22000/HACCP, GMP; audits welcome; SGS/BV/Intertek inspections arranged.
What extraction method is used to produce the osmanthus flower wax?
Solvent extraction of fresh blossoms preserves the signature beta-ionone and linalool profile.
What should I do if my osmanthus flower wax arrives damaged?
Keep goods and packaging, photograph, notify within 7 days; most claims settled in a week.
What documents are required for custom orders?
Company profile, logo files and label draft; NDA available for confidential sharing.
What custom packaging options are available?
Aluminum tins, jars, bags and cartons; full customization available; adds 5–10 days lead time.
How quickly do you respond to complaints?
24-hour initial response, 1–3 day investigation, resolution within one week.
How does osmanthus flower wax compare with other flower waxes?
Osmanthus is rich, sweet and apricot-like — the luxury oriental floral among flower waxes.
What certifications and reports do you provide for the osmanthus flower wax?
COA, GC-MS, MSDS, allergen declaration and certificate of origin included; IFRA/Halal/Kosher on request.
Can you print our brand logo on the osmanthus flower wax packaging?
Sticker labels, direct printing or embossed lids; adds 5–7 days; MOQ typically 5 kg.