Do you supply diluted or blend-ready osmanthus concrete?
Yes. Beyond the neat concrete, Top can supply diluted forms (for example, pre-dissolved in a carrier oil such as jojoba / MCT, or in food-grade ethanol at a defined percent) for easier handling and lower-cost trials, or a pre-blended base per your formula.Because this is a waxy concrete (not a volatile oil), dilution is by melting and blending with carrier oil or ethanol. Dilution medium and concentration are agreed per order and stated on the COA.Note that dilution changes the measured specification window, so the COA always declares the actual concentration and base. Neat lots remain the default for buyers...
How do you ensure batch-to-batch consistency and traceability?
Top controls consistency through Q/XXXX and per-batch GC-MS β-ionone floral fingerprint matched to the reference profile: each lot is matched (melting point, refractive index, yield within band, β-ionone ratio present). Traceability runs flower origin → salting → extraction → concrete with a lot-specific ledger and retention sample.If your application needs tight tolerances, tell Top and we can select lots from the same orchard/harvest or blend to a target floral profile. Every shipment carries a lot number linking to the COA and GC-MS on file.Top shares the QC ledger with GD01 osmanthus absolute for concrete→absolute continuity.
What does osmanthus concrete look and smell like?
AppearanceA soft, waxy, paste-to-semi-solid mass, yellow to green-yellow or brown-yellow (a true "concrete" — it contains floral wax, so it is not fluid at room temperature; warm to soften). OdourThe classic sweet, apricot / peach, tea-like, slightly woody osmanthus character — rich and natural, not a single-note synthetic.Because solvent extraction captures the full floral complex, the aroma is the true natural osmanthus (β-ionone family), not a simplified fragrance. Sensory evaluation follows an in-house panel; Top provides the odour description on the COA and can supply a reference sample. (Reminder: it is a concrete — melt/weigh and dilute, do not treat...
What after-sales support do you provide?
Top provides ongoing support: lot traceability and re-test within shelf life using the retention sample, documentation re-issue (COA / SDS / origin / health cert copies), formulation advice (melting/dilution in carrier oil or food-grade ethanol, grade selection for stability, food vs cosmetic labeling, oxidation-control note for this waxy, aroma-sensitive concrete) and a responsive complaint channel. For LTA buyers we assign a dedicated contact and periodic review of grade consistency.We treat the relationship as long-term — the after-sales step is where we protect your production continuity, not an afterthought.
How do you authenticate osmanthus concrete and screen for adulteration?
Top authenticates by:GC-MS β-ionone / ionone-series floral fingerprint matched to natural osmanthus (the ratio of β-ionone, dihydro-β-ionone, linalool, linalyl acetate, nerol oxide is the signature)melting point / refractive index / yield against Q/XXXXsolvent residue confirm (GB 5009.262 not detected)Species + "fresh flower / solvent concrete" declaration on COAWhere required, stable-isotope / spectroscopic naturalness.Every lot ships with COA plus GC-MS. We screen synthetic-osmanthus / other flower-wax padding / carrier dilution by the floral fingerprint.Lots failing the natural osmanthus ionone profile are blocked.