What certifications does your factory hold?
ISO 9001, GMP and related certifications; audits and inspections welcome.
What extraction method is used to produce the lavender flower wax?
Solvent extraction of fresh lavender spikes preserves the full aromatic complex.
What should I do if my lavender flower wax arrives damaged?
Report with photos within 7 days; resolved within one week.
What documents are required for custom orders?
Company profile, logo, label draft and spec sheet; fully confidential.
What custom packaging options are available?
Tins, jars, bags, and cartons; full custom design for private label.
How quickly do you respond to complaints?
24-hour initial response; most complaints resolved within one week.
How does lavender flower wax compare with other flower waxes?
Lavender is the most calming and versatile herbaceous-floral wax of the family.
What certifications and reports do you provide for the lavender flower wax?
Full document package: COA, GC-MS, MSDS, allergen and origin certificates.
Can you print our brand logo on the lavender flower wax packaging?
Sticker, direct print, or embossed branding; mock-up approval before production.