FAQ Header
What payment terms do you accept?
T/T, L/C, PayPal, Western Union and Alibaba Trade Assurance accepted; terms on the PI.
How many tins per carton, and what are the packing details?
1 kg tins: 10 per carton, 10 kg net, ~11.5 kg gross, ~35×30×25 cm carton.
What packaging formats do you offer for osmanthus flower wax?
Tins 50 g–1 kg, bags 5 kg, cartons 10–25 kg; multiple formats per shipment.
What is the ordering process?
Seven steps from inquiry to delivery; quotation within 1 working day.
Do you provide OEM/ODM formulation support with osmanthus flower wax?
OEM/ODM support for balms, solid perfumes, lip care, skincare and candles.
What is the moisture content of the osmanthus flower wax?
Moisture ≤ 3.0%, tested per batch and stated on the COA.
What is the minimum shipping quantity?
No fixed minimum; from 50 g sample by express up to FCL; consolidation saves freight.
What is the minimum order quantity (MOQ)?
MOQ 1 kg for standard orders; custom packaging/private label typically 5 kg.
What is the melting point range of the osmanthus flower wax?
Melting point 50–62 °C; melt gently in a water bath, never exceed 80 °C.