FAQ Header
What is your complaint and resolution process if quality issues occur?
5-step CAPA process: report → acknowledge same day → investigate 3–5 days → verdict 7 days → resolution.
Do you provide a Certificate of Analysis (COA) with every batch?
Every batch ships with COA: appearance, aroma, melting point, moisture ≤3%, acid value, residual solvent; GC-MS fingerprint.
Which certifications and quality standards does this tuberose flower wax comply with?
Complies with GB/T 43215-2025, QB/T 5728-2022, ISO 11012:2021, FEMA 3084, FDA 182.20, EU EC 1223/2009.
What is the exact botanical source of this tuberose flower wax?
100% Polianthes tuberosa L. fresh blossoms, night-harvested, single botanical origin with full batch traceability.
How consistent is the quality between different batches?
Melting point, moisture, color, purity controlled per COA; GC-MS fingerprint match before release; seasonal variation minor.
How intense is the aroma of tuberose flower wax and how long does it last?
Intense heady floral, sweet with green-tropical undertones; 4–8h in balms, natural fixative properties.
What are the main application areas for tuberose flower wax?
Perfumery, solid perfume, lip balm, creams, candles, soap, aromatherapy, food flavor (FEMA 3084).
What does the tuberose flower wax look like at room temperature?
Soft waxy solid at room temperature, light yellow to golden yellow, smooth paste-like texture, no artificial coloring.
Which allergens are present in tuberose flower wax?
Contains geraniol, farnesol, eugenol, benzyl benzoate etc.; full EU 1223/2009 allergen declaration per batch.