FAQ Header
What is the FOB price range for neroli oil at different order volumes?
Volume-tiered FOB pricing; premium oil — best price at 25 kg+ drums.
How does this neroli oil stand with US FDA regulations?
FEMA 2771 GRAS for food flavor; allowed cosmetic ingredient; FDA-ready documentation.
What extraction method is used, and how is neroli oil quality protected during processing?
Low-pressure steam distillation at 70–100°C for 4.5–5.2 hours with two-stage condensation; yield only 0.08–0.15%.
What export documentation do you provide with neroli oil shipments?
Invoice, packing list, COA, GC-MS, SDS always included; origin and health certs on request.
Is this neroli oil REACH-compliant for EU shipment?
REACH-ready SDS and dossier support for EU import, with allergen declaration.
What packaging options are available for neroli oil?
Amber glass, aluminum bottles and 25 kg drums, all nitrogen-blanketed; custom design from 100 units.
How is neroli oil used in cosmetics and skincare?
Anti-aging serums, facial oils, creams at 0.5–1%; furocoumarin-managed for leave-on safety.
How do you handle quality complaints for neroli oil orders?
24h acknowledgment, 5-day investigation vs retained sample, replace/rework/refund resolution.
How does neroli oil differ from petitgrain and bitter orange peel oil?
Neroli = flowers (refined floral, premium); petitgrain = leaves/twigs (woody, budget); peel oil = citrus.