What export documentation do you provide with each shipment?
CI, packing list, B/L or AWB, COA, CO, MSDS and optional health/Halal/Kosher/organic certificates with each shipment.
Is this oil REACH-compliant for sale into the EU?
Natural-substance REACH exemption applies; SDS, technical dossier and IFRA declarations provided for EU placement.
What packaging options are available — bottles, sizes, and customization?
Amber glass (10ml–100ml), aluminum (100g–1kg), HDPE and 25kg drums, full custom branding and bilingual labelling.
How is gardenia oil used in cosmetics and personal-care formulations?
Natural floral fragrance for lotions, creams, soaps and shampoos at 0.3–2%; INCI + IFRA documentation provided.
How do you handle complaints about quality or delivery?
24h acknowledgment, 3–5 day investigation with batch records, resolution within 7 working days; 3-year retained samples.
How does gardenia oil compare with jasmine, tuberose and orange blossom oils?
Gardenia is the creamiest/butteriest of the white-florals — less indolic than jasmine, less narcotic than tuberose, richer than orange blossom.
Do you provide a Certificate of Analysis (COA) for every batch?
Full COA with GC-MS fingerprint issued for every batch, traceable via batch number on each container.
What is the exact botanical source of this gardenia essential oil and where do you source the blossoms?
Steam-distilled from fresh Gardenia jasminoides J. Ellis blossoms harvested in Hunan, Jiangxi, Fujian, Zhejiang, Sichuan and Hubei from May to July.
Which essential oils blend well with gardenia?
Blends with white flowers, warm woods, citrus, greens, soft spices and clean musks; sample soliflore formula provided.